[admin]

Below is an outline for adding a new order status to x-cart 4.1.x using, a "Refunded" status to illustrate the process. This modification will set the order status to refunded, return the products to stock, and automatically notify the customer about the refund.

Open skin1/main/order_status.tpl

FIND:

<option value="I"{if $status eq "I"} selected="selected"{/if}>{$lng.lbl_not_finished}</option>

AFTER ADD:

<option value="R"{if $status eq "R"} selected="selected"{/if}>Refunded</option>

FIND:

{if $status eq "I"}{$lng.lbl_not_finished}

AFTER ADD:

{elseif $status eq "R"}Refunded

Open include/func/func.order.php

FIND:

$allowed_order_status = 'IQPBDFC';

REPLACE WITH:

$allowed_order_status = 'IRQPBDFC';

FIND:

elseif ($status == "D" && $order["status"] != "D" && $order["status"] != "F") {
 func_decline_order($orderid, $status);
}

AFTER ADD:

// Custom Refund Function
elseif ($status == "R" && $order["status"] != "R") {
    // Return products to stock
    func_update_quantity($order_data["products"]);
    // Send email notification to user
    $userinfo = $order_data["userinfo"];
    $mail_smarty->assign("customer",$userinfo);
    func_send_mail($userinfo["email"], "mail/order_refunded_subj.tpl", "mail/order_refunded.tpl",     $config["Company"]["orders_department"], false);
}

Add language variable:

Log into your x-cart admin section, and click on "Languages." Select your primary language and add the following variable under "Labels."

lbl_wcm_refunded - Refunded

Add autoresponders:

The attached autoresponders can be modified and uploaded for automatic customer notification.

[lumino]

Anyone not too familiar with x-cart should note, that the templates in the zip file need to go into skin1/mail, not directly into skin1 as they appear in the zip.

[admin]

Thanks Paul, I've updated the path in the .zip